1. What is your return policy?
All products purchased on www.robobull.com can be returned within 7 days of the delivery date. To be eligible for a return, your item must be unused. It should be in the original packaging accompanied with the receipt or proof of purchase. After receiving the product our testing team will verify, approve and process the refund.
In Case you have a request for Refund of a Prepaid Order placed by you, we will nullify the Cashback Amount credited in your Robobull wallet once the refund is initiated.
2. What items can I return?
You can return all products, up to 7 days from the date of delivery, from "Return Request" section of our website. Or, you can send a request to support @robobull.com or call our toll free number 1800-103-9898. You can request for Return or Replacement by Clicking here.
The returned product should be in its original packaging and in the same unused condition as received.
3. Do you arrange for reverse pickups?
Yes, Reverse pickup is applicable for all products and All return/replacement pickups are done free of cost.
4. When will I receive a replacement?
Replacement will be shipped after the original item has been received in the warehouse, subject to this condition,
The item(s) should be unused, and the packaging should have the original tags in place.
Any returned item received by us that does not meet the above-mentioned conditions will not be accepted and will not be eligible for Replacement.
5. Where is your refund processed?
You can choose for a refund to the original payment source or to your Robobull wallet which can be used on subsequent purchases on robobull.com.
6. When are returns not Acceptable?
. We do not accept when the item is damaged or broken. Items should not be installed or used
. All the items delivered inside the package should be returned. Anything missing from the package will not be accepted.
7. What is the procedure after the replacement has been placed?
If a replacement has been requested then we’ll send you an email explaining the complete process and providing the other details.
It will be initiated after we receive the original item from you. If you don’t get the replacement then contact our customer care team, they will willingly help you.